Privacy Policy

Last Updated: [September 29, 2025]

House of Indira (“we,” “our,” “us”) operates the website www.houseofindira.co (“Website”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Website or make a purchase.

By using our Website, you agree to the practices described in this policy.

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1. Information We Collect

a) Personal Information

We may collect the following when you place an order, contact us, or subscribe:
• Name
• Email address
• Phone number (if provided)
• Billing and shipping address
• Payment details (processed securely through Razorpay)

b) Non-Personal & Technical Data

Collected automatically via cookies or analytics:
• IP address
• Device and browser type
• Website usage data
• Referral sources

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2. How We Collect Information

Information may be collected through:
• Checkout forms
• Newsletter, WhatsApp, or SMS subscriptions
• Contact forms
• Cookies and tracking tools
• Third-party integrations

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3. How We Use Your Information

Your data may be used for:
• Processing and delivering orders
• Payment handling through Razorpay
• Shipping coordination with courier partners
• Customer support
• Sending updates, offers, or newsletters
• Analytics and website improvements
• Advertising and remarketing through platforms like Meta and Google
• Legal or compliance requirements

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4. Cookies & Tracking Technologies

We use cookies and similar tools to:
• Improve browsing experience
• Track cart activity
• Analyze traffic
• Run marketing campaigns

You may disable cookies in your browser settings, but some features may not work properly.

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5. Sharing of Information with Third Parties:

We only share data with trusted service providers when necessary.

a) Payment Gateway:

Razorpay securely processes transactions. We do not store your full payment details.

b) Analytics & Advertising:

Tools such as Google Analytics and Meta Pixel may collect usage data.

c) Email/SMS/WhatsApp Marketing:

We may use platforms like Mailchimp, Klaviyo, or equivalent services.

d) Shipping Partners:

Logistics providers may receive your address and contact details to deliver your order.

These third parties use your data only to provide their services.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information, including:
• SSL encryption
• Secure hosting
• Limited access protocols
• Encrypted transactions via Razorpay

However, no online system is fully risk-free.

7. Data Retention

We retain your data as necessary to:
• Complete orders
• Provide support
• Fulfill tax or legal requirements

You may request deletion where applicable.

8. Your Rights

You can:
• Request access to your personal data
• Ask for corrections or updates
• Unsubscribe from marketing communications
• Request deletion (subject to legal limitations)

9. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Please review it from time to time.

11. Contact Information

Should you have any questions, concerns, or requests related to this policy, please email us at houseofindira01@gmail.com.